Frequently Asked Questions

Relationship, relationship, and reputation. You might wonder why relationship came first and second?
One can go to a builder’s website and see pictures of the projects they build and you might even be able
to get some generalized pricing and budget ideas. But one of the biggest parts of building any project is
having a good relationship with the builder you are about to spend the next several months working with.
We not only pride ourselves on building the highest quality projects but also on building lasting client
relationships.

Q A

Who supervises your construction?

We have an expert staff of Field Superintendents that will handle the day to day construction activities of
your project. There is also a Project Manager in the office that assists with getting bids, scheduling, and
maintaining your budget. In addition, Burusu oversees each and every custom home or remodeling
project to make sure our standards are upheld.

Q A

Who will I be dealing with during construction?

You will be assigned a Project Manager who will handle most of the communication and project
coordination. He will keep you updated with respect to scheduling, budgeting, and confirming selections,
as well as help keep you informed of any changes or upcoming issues. Even though you will work with
your Field Superintendent and your Project Manager on a daily basis, Burusu will still be your main point
of contact, and will oversee your entire project.

Q A

What type of warranty do you provide? How long is the coverage?

We have always provided an uncompromising level of service to our clients. Although we can only
provide warranty service within the legal requirements of the Contractor registration Board of Tanzania,
we will always provide our assistance in any aspect of maintaining your home, or upholding the
warranties of manufacturers, suppliers, and subcontractors. Whether your home is still “technically under
warranty” or not, we will be more than happy to assist you in resolving any sort of problem. Almost every
one of our clients has us maintain keys and access to their homes at all times in order to be able to
handle warranty issues, service issues, or emergency repairs. For many of our clients that have multiple
residences, we also visit their homes periodically just to confirm everything is in order. You will have 24
hour access to Burusu Construction in the event of any problems, and we will respond with whatever
resources are necessary to provide you with complete satisfaction; just ask our previous clients.

Q A

Do you have experience with commercial work?

We have experience designing and building many types of commercial projects including , semi-
commercial swimming pools, resort and community cores, among others. Contact us today to discuss
your commercial project.

Q A

Should I choose my builder or my designer first?

Your relationship with your builder will last for years. Your relationship with your designer/architect should
only have to last a few months if chosen and handled properly. Your builder is ultimately responsible to
make sure your project remains within your budget. It is in your builder’s best interest to keep the design
process moving along swiftly so that we can begin construction on your home. We will work closely with
your designer to help keep everything on track. Burusu Construction has worked with many designers
over the years and can help in choosing the correct designer that suits the client, budget and location.
Burusu Construction will inform you and your designer of the multiple unique building practices that set
our standards apart and make our projects so unique.

Q A

Why should I choose a design-build firm as opposed to a design only firm?

Burusu Construction Design and as Contractor, we are selectively accept new clients. If accepted, an
owner of the company will manage your project from design through completion and will remain your
primary contact. Our talented team of design professionals have extensive construction experience and
will remain involved during the construction process. This provides a number of benefits. Our construction
documents are practical, accurate and easy to construct. We are able to design to a budget, efficiently
streamlining the back and forth typically experienced with other firms. Our designs will more accurately
represent the finished product which results in fewer clarifications, changes and change orders. If a
change is desired, the project can evolve quickly and efficiently in the field. Your primary contact will be
there to answer questions as opposed to changing hands with multiple companies. There is greater
accountability and less finger pointing with a design-build firm. Our benefit is building a better relationship
with you that may develop into future opportunities.

Q A

What types of projects do you design?

We’ve built an unparalleled reputation in the landscaping industry. We also specialize in Custom Homes,
Restaurants, Hospitality,civil works ,real Estate and interior Design. We are always interested in the
creative and unique. Contact Us today to discuss your commercial and/or residential project.

Q A

What geographic areas does Burusu Construction Design serve?

We are a national and international design company. We can do design work for projects anywhere in the
world. Our designers make themselves available to international clients on schedules that work well for
the client, regardless of their location.

Q A

Who will design my project?

Burusu Construction is a small company that selectively accepts new clients. For local clients, the owners
of the company will visit with you on site and/or in your home in a free consultation. We have a dedicated
team of designers that will work hard to make your project a success but you will maintain your
relationship with the owner as a point of contact for the duration of your project. We want these
relationships to last well beyond the duration of the project.

Q A

What should I expect during the design process?

The design will be completed in phases. First, research will be done to hang the parameters for design.
This may include survey and modeling of the existing site and structures if necessary. We will ask for your
detailed input regarding the desired form and function of the project. Next, we’ll prepare preliminary
designs for your approval. Once the preliminary designs are complete and approved, construction
documents will be prepared for permit submittal.

Q A

What are your fees?

Every project is unique. Our competitive design fee will account for the detailed scope of work
involved. Contact Us today for a free consultation.

Q A

What is included in a complete design package?

Our base package includes all documents, details and engineering needed to obtain building permits and
for construction of the project. Additional detailing and rendering is performed at an hourly rate to the level
detail desired by the client.

Q A

How do I ensure I can build my house within my budget? What can I do to stay on track and on budget?

We build our projects on a cost plus basis meaning we will only charge you the actual cost of construction
plus a fee that is a percentage of the entire project cost. This give you complete control of your budget.
The only way to know the true cost of making changes, additions or omissions is to be able to review the
actual proposals and receipts. The cost plus process ensures that both of us will make sure we maintain
a budget you are comfortable with. Since you will be provided a budget, broken down to each individual
item, together we can review and adjust the project details continuously as needed.

Q A

How long will it take to complete the project?

Depending on the project scope, a typical custom home takes between 3 to 6 months from when we
break ground. However, do not forget that there is a substantial amount of time required for planning,
design and permits.

Q A

How do I avoid being overwhelmed by the details?

Taking on a custom home project can be a daunting task, and the best way to avoid being overwhelmed
is to ask for help in areas that you do not feel comfortable. Burusu Construction will handle all of the
construction details, coordination, budgeting, scheduling, etc. However, there still is the need for finalizing
all of the finish details (cabinets, flooring, paint choices, door styles, counter tops, appliances, etc). We
recommend that unless you have a lot of free time and are very comfortable with these tasks that you hire
a professional interior designer to help. With so many choices available, a professional interior designer
will make for an extremely enjoyable experience and will bring to light any great ideas and products you
might have been unaware of. We can recommend a number of very good interior designers that we have
worked with in the past.

Q A

When should I impose my personal tastes and desires?

From the beginning to the end and everywhere in between! We are building this house for you to enjoy
and live in. It should be the pinnacle of everything you desire. We will certainly provide some input when
necessary or to help in the decision process, but it is your input that makes it your home.

Q A

What happens if I want/need to make changes during the construction of my home?

We are open to any and all changes, and will even recommend some of our own during a typical custom
home project. We will advise you of the cost of the changes, extension of time needed for some changes,
and the impact to other aspects of the construction in order to allow you to make an informed decision.

Using cost plus, you will also be able to see the real cost of changes, and not be charged some inflated
margins.

Q A

Who supervises your construction?

We have an expert staff of Field Superintendents that will handle the day to day construction activities of
your project. There is also a Project Manager in the office that assists with getting bids, scheduling, and
maintaining your budget. In addition, Burusu oversees each and every custom home or remodeling
project to make sure our standards are upheld.

Q A

Who will I be dealing with during construction?

You will be assigned a Project Manager who will handle most of the communication and project
coordination. He will keep you updated with respect to scheduling, budgeting, and confirming selections,
as well as help keep you informed of any changes or upcoming issues. Even though you will work with
your Field Superintendent and your Project Manager on a daily basis, Burusu will still be your main point
of contact, and will oversee your entire project.

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